FAQS
Are your items true to size?
Most of our styles fit true to size. We recommend reviewing the size guide and product description on each item page for the best fit. If you're between sizes, we generally suggest sizing up for a more comfortable fit.
Will sold-out items be restocked?
Some of our best-selling styles may be restocked, while others are available in limited quantities and may not return. If you love it, we recommend grabbing it before it's gone!
What if I'm between sizes?
If you're unsure between two sizes, we usually recommend choosing the larger size, especially for fitted styles or non-stretch fabrics.
Are the colors shown online accurate?
We do our best to display product colors as accurately as possible. However, colors may vary slightly depending on your screen settings and device.
Do you carry plus sizes?
We offer a variety of sizes on select styles. Available sizes can be found on each product page.
How often do you add new arrivals?
New arrivals are added regularly so there's always something fresh to discover. Be sure to check back often for the latest styles.
Can I use more than one discount code?
Only one promotional code may be applied per order unless otherwise stated.
What happens if an item I ordered becomes unavailable?
In the rare event that an item becomes unavailable after purchase, we will notify you promptly and issue a refund for the unavailable item.
How can I stay updated on new arrivals and special offers?
Sign up for our email newsletter and follow us on social media to be the first to know about new arrivals, exclusive promotions, and seasonal collections.
Do you offer outfit styling inspiration?
Absolutely! We love helping our customers create effortless looks. Follow our social channels for styling tips, outfit ideas, and boutique favorites.
Are your collections seasonal?
Yes. We carefully curate styles throughout the year, including spring florals, summer essentials, fall favorites, holiday looks, and cozy winter pieces.
What makes Mae's Boutique different?
At Mae's Boutique, we believe every woman deserves to feel confident, beautiful, and comfortable. We hand-select stylish, wearable pieces that blend Southern charm with modern trends, making it easy to create looks you'll love for every occasion.
How long does shipping take?
Orders are typically processed within 3–5 business days. U.S. orders usually arrive within 7–12 business days after the order is placed. Delivery times may be longer for international destinations.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow a short time for the tracking status to update.
Do you offer returns?
Yes. We accept returns within 7 calendar days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible with your order number and photos of the item. We’ll work quickly to resolve the issue.
How do I choose the right size?
We recommend checking the measurements provided on each product page, as sizing can vary by style and fabric. If you’re between sizes, sizing up is often the most comfortable choice.
Can I change or cancel my order?
If your order has not yet shipped, we may be able to update or cancel it. Please contact us promptly after placing your order.
How can I contact customer service?
You can reach us through our contact page or by email. We’re happy to help with any questions about your order or shopping experience.